The Site is a suite of tools to assist managing the User’s social media accounts (the “Service”).
You must be eighteen (18) years old or over to register as a User of the Service or to otherwise utilize the Service or the Site.
- Registration and Subscription
Although you may register as a User of the Service for free, if you wish to use certain other features of the Service, you must subscribe for the Service and pay the fees that are set out in the price list located within the Site. Your agreement to subscribe for any additional features shall be referred to herein as your “Subscription”.
We may from time to time run special offers or promotions. If you qualify for any special offer or promotion then the value of such special offer or promotion will be deducted from the cost of your Subscription for the initial Subscription period. Offer codes can only be used when paying online with a credit or debit card. When such offer or promotion expires, the standard rate will apply to any subsequent automatic payments.
For your convenience, we will automatically renew your Subscription when your current term comes to an end. If you wish to cancel your Subscription you can do so at any time. This can be done by logging onto the Site via a desktop or tablet device and selecting “Login” from the menu (top right) to access your profile and an online cancellation facility. We will cancel your Subscription with immediate effect.
When your current Subscription period expires, your Subscription will automatically be renewed for the same Subscription term that you originally purchased, e.g. every one, three, six or twelve months, and at the same price as the price that you paid for your original Subscription. Renewal costs are fixed at your original Subscription price, meaning that your Subscription fees will not increase for the duration of your Subscription, despite any overall price changes that we may make. You will be billed for your renewal when your current Subscription term expires.
You are responsible for all fees relating to activities conducted using your Login prior to the time that you notify us of any unauthorized use of your Login. We shall not be liable for any loss or damage arising from your failure to comply with these provisions.
- Credit Card Chargeback Policy
We take certain measures to protect our business and help the online community, including credit card processors, banks and other institutions, combat fraud, including fraudulent charge reversal requests (chargebacks).
A “chargeback” occurs when a credit card holder disputes a credit card charge with a credit card processor, bank or similar institution. A fraudulent chargeback occurs when the holder attempts to dispute or reverse a charge for services that they have actually purchased.
In the event of any claim that your credit card has been used without your permission or any other fraudulent use of your credit card, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site including details of email notifications and any IP addresses that have been used to access your account.
Attempting to dispute or reverse a valid credit card charge is fraudulent and illegal. Any such fraudulent chargebacks may result in legal action toward you, which can lead to prosecution, fines and impairment of your credit rating.
These Terms will remain in full force and effect while you are a member of the Service. You may terminate your Subscription with us at any time. A request for cancellation under this clause does not give rise to a refund for any unused amounts of Subscription fees paid. There are no refunds.
Flat Rate Social Media is not associated with Instagram, Facebook or other third parties associated with Instagram in any way.
8.1 It is your own responsibility to stay within the rules of Instagram and other laws you are subject to. Using our services are at your own risk.
8.2. We are not responsible for your actions and their consequences. We will not be held responsible for any damage, if your Instagram account for some reason should be disabled, as we always work within the boundaries and rules set by Instagram.
8.3. We are going to need your Instagram username and password to get into your profile and be able to do our job. We will not save, give away or in any other way distribute your password and information with any third party.
8.4. The expected results are quite common, but they are not guaranteed in any way. It will all depend on whether the things you share on Instagram are interesting, of good quality and posted regularly.
8.5. We will bring your Instagram profile attention from real users, but we will not be able to protect you from spam or fake inactive followers. It is not possible to stop them, but you can remove unwanted followers yourself.
8.6. By purchasing our service you agree that you clearly understand and accept what you are buying.
- Proprietary Rights
By way of example and without limitation, you shall not:
- display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party;
- modify, post, distribute or reproduce in any way any copyrighted material, trademarks or other proprietary information;
- process or otherwise use the information contained on or within the Site for any illegal or immoral purpose nor use or process the same unfairly; or
- remove or obscure any copyright notices and other proprietary notices contained on the Site.
You agree not to use the Site for any unlawful or abusive purpose or in any way which interferes with our ability to provide the Site, the Service or any other products or services to our members, or damages our property. You agree that your use of the Site and the Service is subject to all applicable local, national and international laws and regulations. You also agree:
- to comply with US law and local laws or rules regarding online conduct and acceptable Content, and regarding the transmission of technical data exported through the Site from the US or the country in which you reside;
- not to host, submit Content to or use the Site or the Service if you are under the age of 18;
- not to commit any acts of infringement on the Site or with respect to content on the Site;
- not to “stalk” or otherwise harass any person;
- not to use the Site for chain letters, junk mail, spamming, or use of distribution lists;
- not to interfere with or damage the Site or the Service through, including without limitation through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology, including methods that in any way reproduce or circumvent the navigational structure or presentation of the Site; and
- not to disrupt, interfere with, or otherwise harm or violate the security of the Site, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the Site or affiliated or linked sites.
Illegal and/or unauthorized uses of the Site, including collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Site, will be investigated, and appropriate legal action will be taken at our sole discretion, including without limitation, civil, criminal, and injunctive redress.
You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offense. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site and the Service will cease immediately.
Your use of the Site and Service is entirely at your own risk. You should exercise caution in evaluating what you see when involved in social media communication with people who are unknown to you and be aware that people may not necessarily be who they say they are and that people may provide information or behave in a way that is unreliable, misleading or illegal. Certain tools, such as the Auto Algorithm, can target anyone on Social Media and that results of traffic can vary greatly, you acknowledge that we have no control over this content and it could be of an adult, or offensive nature.
Your use of the Site and Service is entirely at your own risk. You should exercise caution in evaluating what you see when involved in social media communication with people who are unknown to you and be aware that people may not necessarily be who they say they are and that people may provide information or behave in a way that is unreliable, misleading or illegal. Certain tools, such as the Trending Content tool, represent what is Trending on Social Media at that time and you acknowledge that we have no control over this content and it could be of an adult, or offensive nature.
- Social Content
In utilizing the Site and/or the Service, you are able to post, upload, transmit, display, publish, distribute, or otherwise submit material to social media accounts that you have connected (collectively, “Submit”), including, but not limited to, images, information, articles, illustrations, photos, audio files, and text (collectively, “Content”). You agree not to Submit any Content that:
- contains vulgar, profane, abusive, or hateful language, epithets or slurs, text or illustrations in poor taste, inflammatory attacks of a personal, sexual, racial or religious nature, or expressions of bigotry, racism, discrimination or hate;
- contains sexually explicit language, pictures or other materials;
- is defamatory, threatening, harassing, disparaging, inflammatory, false, misleading, deceptive, fraudulent, inaccurate, or unfair, contains gross exaggeration or unsubstantiated claims, violates the privacy rights or right of publicity of any third party, is unreasonably harmful or offensive to any individual or community, contains any actionable statement, or tends to mislead or reflect unfairly on any other person, business or entity; hatred or physical harm of any kind against any group or individual, such as Content that promotes racism, bigotry, obscenity, or discrimination;
- contains copyrighted content (copyrighted articles, illustrations, images, lyrics, photos, audio, poems, text, or other content) without the express permission of the owner of the copyrights in the content, or otherwise infringes any copyright, trademark, patent, trade secret, or other intellectual property right;
- constitutes, promotes or encourages illegal acts (including without limitation prostitution or solicitation), the violation of any right of any individual or entity, or the violation of any local, national or international law, rule, guideline or regulation;
- expresses or implies that any statements you make are made or endorsed by us;
- provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
- solicits passwords or personally identifying information for commercial or unlawful purposes from other users; or
You are solely responsible for the Content that you Submit to your social media accounts. We will not be responsible, or liable to any third party, for the content, accuracy or legality of any Content posted via the Service. We reserve the right to disclose your identity to any third party who claims that any Content posted by you via the Service constitutes a violation of their Intellectual Property Rights, their right to privacy, or any other rights.
By posting Content via the Service, you automatically grant, and you represent and warrant that you have the right to grant, to us an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, disclose and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and Content, and to grant and authorize sublicenses of the foregoing for all purposes connected to operating and promoting the Site and the Service.
- Training Emails
By using the Service you agree to allow us to send you a series of tailored Social Media Training emails. These emails will be informational and provide information allowing you to maximize your benefit from the Service. Each email contains a link allowing you to opt out of receipt of training emails or control the email frequency.
- Links; Advertisers.
From time to time you may be offered links to third party advertisers. The websites linked are not necessarily under our control and we are not responsible for the content of any linked site or any link contained in a non-affiliated link. We reserve the right to terminate any link or linking program at any time. The selection or omission of links is not intended to endorse any particular companies or products. If you decide to access any of the third party sites linked from the Site, you do so entirely at your own risk. Any links from any portion of the Site shall be the responsibility of the linking party, and we shall not be responsible for notification of any change in name or location of any information on the Site. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. YOU AGREE THAT IN NO EVENT SHALL WE BE HELD RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF OR IN CONNECTION WITH ANY DEALINGS WITH SUCH ADVERTISERS.
- Our Responsibilities
We will operate the Site with the reasonable skill and care of an online service provider.
We will use commercially reasonable efforts to maintain the operation of the Site, however, we may need to temporarily suspend operation of the Site or the Service from time to time for operational reasons (e.g. for repairs, planned maintenance or upgrades). We shall use commercially reasonable efforts to restore the operation of the Site and the Service as soon as reasonably possible after any suspension.
We reserve the right to make changes to the Site and/or the Service from time to time.
- Disclaimers of Warranties
We do not make any representation, warranty or guarantee regarding the accuracy of any Content appearing on or transmitted via the Site, the Service, or the products and services listed by others on or through the Site and/or the Service. We advise you to verify all such information and offerings independently. We make no representation or warranty as to the quality, reliability or authenticity of any service provider or any third party appearing on or through the Site or Service, and are not responsible or liable for any acts or omissions committed by such third parties.
- Limitations of Liability
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
THE SITE OWNER, NOR ANY AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, MANAGERS, SHAREHOLDERS, ATTORNEYS OR OTHER REPRESENTATIVES OR ASSOCIATES OF THE FOREGOING SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY, INCLUDING WITHOUT LIMITATION BODILY INJURY, DEATH OR EMOTIONAL DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE SITE, ITS CONTENT, THE SERVICE, OR THE PRODUCTS AND SERVICES OF OTHERS, THE CONDUCT OF ANY MEMBER OR ANY INTERACTIONS BETWEEN MEMBERS OR USERS OF THE SITE (WHETHER OFFLINE OR ONLINE), OR WITH ANY DELAY OR INABILITY TO USE THE SITE OR SERVICE, WHETHER ARISING FROM CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY AND REGARDLESS OF WHETHER OR NOT YOU KNOW, SUSPECT, HAVE BEEN ADVISED, OR HAVE NOTIFIED US OF THE POSSIBILITY OF ANY SUCH DAMAGES
TO THE EXTENT THAT ANY LIMITATION OF LIABILITY SET FORTH IN THIS SECTION IS UNENFORCEABLE UNDER APPLICABLE LAW, IN NO EVENT SHALL WE, OR ANY AGENTS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR OTHER REPRESENTATIVES OF THE FOREGOING BE LIABLE FOR: (A) ANY LOSSES OR DAMAGES IN EXCESS OF THE GREATER OF (I) THE AMOUNT OF SUBSCRIPTION OR OTHER FEES ACTUALLY PAID BY YOU WITHIN THE TWELVE MONTHS PRIOR TO THE CLAIM OR (II) THE MINIMUM AMOUNT REQUIRED UNDER APPLICABLE LAW; OR (B) ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES.
- Modifications and Amendments
You also agree to cooperate as fully as reasonably required in the defense of any claim under this section and allow us to assume the exclusive defense and control of such matter at our discretion.
- Jurisdiction, Applicable Law, and Limitations
There shall be no right or authority for any dispute to be litigated on a class action or consolidated basis or on bases involving disputes brought in a purported representative capacity on behalf of the general public (such as a private attorney general) or other similarly situated persons unless the statute under which you are suing provides otherwise. All parties waive any claim to indirect, consequential, punitive, exemplary or multiplied damages arising out of any dispute with us unless the statute under which they are suing provides otherwise.
- Copyright and Copyright Complaints
All images supplied by the service within the Stock Photography search have been sourced from and are released under Creative Commons CC0. To the extent possible under law, suppliers of images have waived their copyright and related or neighboring rights to these images. You are free to adapt and use them for commercial purposes without attributing the original author or source. Since we do not require a written Model Release for each image that shows identifiable people, we cannot guarantee that you will be able to use the image for any purpose you like. Images with identifiable people, brands, trademarks, buildings, products or organizations should not be used for pornographic, unlawful or other immoral purposes, or in a way that can give a bad name to people, or to imply endorsement of products or services by those persons, people, brands, trademarks, buildings, products or organizations. We reserve the right to remove images from our stock library at any time where a complaint has been received and to delete social posts that you have made using that image.
The Copyright, Designs and Patents Act 1988 provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under United Kingdom copyright law. If you believe in good faith that any Content or other material hosted by the Site infringes your copyright, you (or your agent) may send us a notice requesting that such Content or Material be removed, or access to it blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the Site are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow us to locate the Content or other material on the Site; (d) the name, address, telephone number and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the Content or other material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
We reserve the right to terminate the account or Subscription of any member who we believe has infringed the rights of others under United Kingdom copyright law.
Please note that you may be liable for damages (including attorney’s fees and other costs) if you misrepresent a claim that content is infringing upon your copyright. Therefore, if you are not sure if material available online infringes your copyright (it may be protected under exceptions to the copyright law, like fair use, free use, fair practice or fair dealing), we suggest that you contact legal counsel before submitting any such claim. Please note that a copy of each legal notice and claim (with your personal information) could be sent to a third party for publication and annotation. This contact information is only for reporting copyright infringement.
It is hereby asserted that the Site and the Service are intended for and directed at the United Kingdom and no representation or warranty is made as to whether the Site or the Service complies with the regulatory regime and local laws of any other countries.
Last updated on May 27th, 2019
Frequent Asked Questions
How soon after I sign-up will I start seeing results?
Once your campaign has been set up, we immediately begin working on your account. Given the organic nature of our service you can start to see results in just 12 hours.
Is this safe?
Absolutely! Our service uses genuine marketing techniques to deliver real growth to your account. We work well within the constraints of Instagram and we do everything possible to ensure that your account is both safe and secure.
Are my followers real?
Yes, they are real. Unlike most of our competitors, WE DO NOT sell you fake followers. We’ve spent years developing specialized marketing techniques to help you see real, targeted growth with genuine, active followers.
How many followers should I expect?
Because we’re an organic growth service, results vary depending on the quality of your account and the niche that you’re focused on.
We can guarantee that we’ll get your account in front of tens of thousands of relevant users to your niche. But we can’t guarantee results because every situation is different.
Having said that, our clients tend to average 1,000-3,000 followers per month.
Will this work for my location (city or country) or my specific account type?
Yes! We work with clients in almost every niche imaginable across 35+ countries. Every strategy is customized depending on your needs and what audience you’re trying to reach.
Can I use my Instagram account while using Winsta?
Yes! You may use your Instagram account as you normally would while using Winsta. However, your growth specialists work hard to ensure that your account is performing the necessary actions to maximize your growth, therefore, we recommend that you keep your own engagement (liking a lot of photos) to a minimum, allowing our team to maintain a safe level of engagement for you.
Can I set my Instagram account to private?
Yes! You may set your account to private. If we find that your privacy is affecting your growth, we may suggest to switch to a public profile. But this is on a case by case basis and typically private accounts do not affect your performance.
Will I lose my followers if I stop using your service?
Absolutely not. The followers you gain as a result of using Winsta.IO are real and follow you because they are genuinely interested in your content. They should not disappear once you’ve stopped using our services.
Billing & Subscription
How can I cancel my subscription?
Super easy! Simply login to your account, click on the “subscriptions” tab and select cancel my subscription. You will receive a confirmation email that you account has been canceled within minutes.
As a reminder, your service will continue until the end of your billing cycle. For example, if your billing cycle ends on the 31st, but you sent a cancellation request on the 15th, even though your subscription will be terminated on the 15th, you will continue to see growth until the 30th. If you’d like to stop the service immediately, please ask your growth specialist to do so.
How can I upgrade my account?
You can upgrade or downgrade your subscription at anytime. Simply login to your dashboard, click on the “Subscriptions” tab and modify your subscription. If you’re having trouble simply send an email to: support@winsta,io and one of our support representatives will be happy to help.
What is your refund policy?
For cases in which the setup was not completed due to the customer, we will refund 100% of the money. If we can’t improve your following and engagement by at least 20% of your real following, we will refund 100% of the money too, because we are sure that you will be satisfied!